Return Policy

Our refund policy applies if your return matches the following conditions:

  1. The request for refund has been submitted within 24 hours of receipt of item;
  2. Ground for refund is damage of item that has not been specified in the description/editorial and that is not noticeable in the photographs.

All orders that were paid via Cash on Delivery are not eligible for refunds. Clients who chose Cash on Delivery had a prescribed period of time to check item before acceptance and payment.

We ask that you please read the product description/specifications very carefully and have a close look at the photos. We take great care in describing and photographing our designer bags but please keep in mind that your are purchasing pre-loved items.

If you decide ultimately that a return is best for you, please contact our customer service to file your item return

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