We're confident you're going to love your new preloved items. If for some reason, it's not exactly what you hoped for, we'll happily accept it back for a full refund (minus shipping charges for delivery and return). Our refund policy applies if your return matches the following conditions:
Your item is in a different condition than what was described on our product page
You notify us within 2 days after receiving the item
You ship back them item to our office within 5 days of notification
We ask that you please read the product description/specifications very carefully and have a close look at the photos. We take great care in describing and photographing our designer bags but please keep in mind that your are purchasing pre-loved items.
If you decide ultimately that a return is best for you, please contact our customer service to file your item return